IT Support Fundamentals
This chapter provides foundational knowledge and practical skills for working in IT support roles such as Help Desk Technician, Support Specialist, or System Administrator Assistant. Learners will explore computer hardware, operating systems, networks, troubleshooting strategies, and customer service principles critical to providing tech support in professional environments.
Category: Technology & Programming
Last Updated: June 15th, 2025
Rating: 0.0/5
What is Included
🎓 Chapters: 5
🎥 Videos Included: Yes
🏆 Certificate: Issued upon completion
Interactive Chapters
Computer Hardware Basics
this unit introduces learners to the physical components of ...
Operating Systems (Windows/Linux)
this unit explores operating systems (os)—software that mana...
Troubleshooting Techniques
this unit teaches the systematic approach to diagnosing and ...